Criterion Readiness™ for Financial Institutions reveals where employees will fail in compliance, processing, and member interactions before it impacts revenue or risk exposure.
A teller passes your BSA certification. Six months later they miss a structuring pattern at the counter because the member is a longtime customer who knows the branch manager personally. The certification said they were trained. It said nothing about whether they could hold the line under social pressure.
That gap between knowing and doing is where regulatory exposure lives. It is also where member relationships break down, processing errors accumulate, and compliance officers spend their careers cleaning up after.
Criterion Readiness simulates the actual situations your staff will face and shows you exactly where they will fail before it happens.
Suspicious activity recognition, SAR filing obligations, structuring detection, beneficial ownership, CDD requirements.
ECOA compliance, HMDA data integrity, redlining recognition, pricing disparity, adverse action notice requirements.
Electronic fund transfer error resolution, dispute investigation timelines, provisional credit, consumer notification.
Loan disclosure accuracy, GFE and LE requirements, closing cost tolerance, kickback prohibition, servicing transfer.
Appropriate product recommendations, fee waiver discretion, complaint escalation, vulnerable member identification, elder financial abuse.
Sanctions list screening, blocked transaction handling, 24-hour reporting requirements, false positive resolution.
Qualified financial institutions receive full platform access for one department or branch, up to 50 users, for 90 days at no cost.
You upload 5 of your compliance documents. We generate institution-specific scenarios within 48 hours. Your team trains on situations built from your actual policies, not generic content.
By Day 30 your compliance officer will have behavioral data on your staff that they have never had before. Once they have seen it, going back to completion records is not an option.